Contact Us

Use the form on the right to contact me anytime. I will get back to you as soon as possible.  

Or if you prefer email me: adoughty@bonecraft.co.nz

Alternatively, you can call me on +64 27519 0724

If you are outside of New Zealand, please keep in mind the time difference. (+12 hours GMT). 

You can also message me on Facebook @bonecraft.co.nz

 

36 Meadowville Avenue
Christchurch, Canterbury, 8024
New Zealand

+64 27519 0724

Andrew Doughty is a New Zealand based Bone and Stone carver and artist. Each carving is handcrafted with love. His wish is to create carvings that communicate peace and hope.

Returns, Terms & Conditions

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Terms & Conditions

I guarantee all my work. If you are not happy with it for any reason, you may return it.  

It is my wish for you to be happy with your purchase. I understand that sometimes it is difficult to make purchasing decisions over the internet based on some photos and descriptions. 

Return Policy…

Let me know and I will either replace the item, or give you a full refund less the shipping costs. Refunds need to happen within 10 days of your receiving the item unless there is some extenuating circumstances. Let me know and I am sure we can work something out.

If you are sending a piece back to me for a refund, you will have to pay for the return track and traceable shipping costs.

 

What if the goods are damaged?

Although this hasn’t happened yet, there is always a first time.If you receive a damaged item please contact me immediately and email me a photo of the damage. I will replace it if possible, although please note that many of my carvings are one-off original pieces of art and cannot be replaced. If you prefer, I can refund you in full.

 

When will you refund me?

I will refund you once I have received the returned product.